Account Manager

Job Overview

A Career at Envision Pharma Group may Be Just What You’re Looking for!

About Envision Pharma Group

We are a global leader in medical communications, with an international portfolio of pharmaceutical and biotechnology company clients, whom we support from our offices in the UK, US, and the Asia Pacific region. We have an enviable reputation in our field and a heritage founded on continual innovation and leadership in best practice.

Inspired by the growing demand for evidence-based solutions, we develop long-term evidence-generation plans inclusive of scientific publication planning, health economics, outcomes research, and statistical support to meet the evolving requirements for proof-of-value for our clients’ products.
 

Account Manager at Envision Pharma Group

 

General Purpose/Summary of the Job:

To lead, manage and proactively develop accounts so that the objectives of the client and Alligent Group are met. This involves developing a strong client relationship and effective management of available resources to ensure good teamwork and that Alligent Group standards are maintained. The Account Manager is responsible for overall client satisfaction.

 

Primary Duties and Responsibilities:

Client support

  • Agree and follow communication and approval processes with clients

  • Provide timely and appropriate advice

  • Demonstrate knowledge of implementation of programs and services

  • Thorough understanding of client environment

  • Thorough knowledge of Alligent Group products and services and how they will meet client needs

  • Able to develop strong relationships with clients

  • To be central/lead contact

  • Able to lead project status meetings

  • Take and communicate client brief and work with team to ensure client requirements and overall objectives are met

  • Able to develop relationships with global opinion leaders providing clear and timely communication and acting in the interest of the client and Alligent Group at all times

  • Overall financial responsibility including written proposal, budgeting, monitoring of budgets, timely invoicing, provision of invoice tracker, etc.

  • Excellent verbal and written communicator with all contacts (internal and external)

  • Liaise with graphics, editorial, travel, freelancers, vendors and partners as defined by each project

  • Thorough understanding and implementation of Alligent Group financial processes

  • Good negotiator (both with clients and suppliers).

 

Internal Liaison

  • Leadership, motivation and support of the whole team – promotes teamwork

  • Appropriate, clear and effective internal communication

  • Lead efficient working practices ensuring clear communication, briefing and feedback and promoting teamwork

  • Identify and resolve internal issues

  • Share best practice across teams and with Management

  • Demonstrate maturity.
     

Delivery

  • Ensure delivery of content and output to meet client brief

  • Excellent project management and organizational skills to ensure projects are on time, on budget, on message/spec

  • Clear written communication with client and internal team (eg, proposals, status reports)

  • Set up and drive processes to enable team deliver agreed financial targets in an effective manner

  • Proactive and service orientated, aims to exceed client expectation

  • Finisher/completer

  • Responsible for client satisfaction.

 

Business Development

  • Proactively develop business within existing accounts and clients

  • Wide knowledge of client company and key roles

  • Excellent presentation and communication skills.

 

Management

  • Manage self and staff development including mentoring, coaching and training as required

  • Manage team capacity and responsibilities

  • Ensure clarity of responsibility/role for each team member

  • Line management responsibilities including performance grading, appraisals and objective setting.

 

Job Qualifications:

  • Confident and decisive

  • Enthusiastic and hard-working

  • Strong influencing and negotiating skills

  • Team player

  • Excellent verbal and written communication

  • Problem solving/diplomacy

  • Effective time management

  • Excellent social and interpersonal skills.


Education/Experience:

  • Bachelor’s Degree required

  • Minimum five years related experience and/or training; or equivalent combination of education and experience.

  • Knowledge of at least one therapeutic area or disease management area highly desirable.

 

What Is It Like Working for Envision Pharma Group?

In the UK we have offices in Horsham, West Sussex, and Hammersmith, London, Wilmslow; and in the US in Southport and Glastonbury, CT, Madison, NJ and Philadelphia, PA. We provide a dynamic, friendly and informal working environment and offer a competitive salary and excellent benefits including bonus.

Training and mentoring will be available according to your previous experience. Development goals and milestones will be agreed with you, so that you can monitor your own progress and measure your success.

Envision Pharma Group is an independent, innovative global technology and scientific communication company focused on the pharmaceutical, biotechnology and medical device industries. We offer a range of industry-leading scientific and technology solutions. Our industry leading publication planning platform Datavision®, has been adopted by 18 of the top 20 pharmaceutical companies and we now manage program plans for 50 companies worldwide.

We are a dynamic and rewarding company to work for, offering excellent benefits and a friendly, supportive and vibrant work environment.
 

Interested?

Send your resume and cover letter explaining why you believe you can contribute to our continued success to: opportunities-US@envisionpharmagroup.com

Please visit www.envisionpharmagroup.com to find out more!
Posted 11th January, 2017.

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